We are aware that you place your trust in us. We therefore see it as our responsibility to protect your privacy. On this page you can find more information which data we collect when you use our website, why we collect this information, and how we improve the user experience.
This privacy and cookie policy is applicable to all services delivered by Trivec bv (situated in the Netherlands at Solcamastraat 25, 9262ND in Sumar, hereafter “Trivec”).
We respect your privacy and follow all rules and regulations as stated by privacy laws and the General Data Protection Regulation.
Trivec can edit this policy at any time. We therefore advise you to check this declaration regularly for any changes.
Trivec distinguishes between actively and passively provided data. Passively provided data is information you give to administrators of websites, perhaps without your knowledge. When visiting the Trivec website we register several technical datapoints such as IP-address, operating system, browser, last viewed internet page, and the pages you visit on our website.
Next to this we also collect and process information you give to us actively by asking for a quote. This information we supplement with information which is publicly available. We collect and process the following categories of personal data:
Naam
Contact information
Position within the company
People with the age below that of 16 years are not allowed to give personal information to Trivec unless explicit permission is given by a parent or guardian who has read and understood this policy.
If you are convinced that Trivec has collected personal information without explicit consent from a parent or guardian from a minor, please contact us via info@trivec.eu so this information can be deleted..
When you apply for one of our services, we ask for personal contact information. This information is used to deliver the services you ask us to perform. The data is stored on our protected servers or on that of a third party.
When you send an e-mail or another type of message, it is possible we save this message. Sometimes we ask you for personal information that are relevant for current situation. This enables us to process your questions/request and to reply. The data is stored on our protected servers or on that of a third party.
We collect information to analyse our customers to improve our services. The website makes use of “cookies” to aid in the analysis of how our website is used by its visitors. The generated information is stored on our protected servers or on that of a third party. Furthermore, we use this information to improve our services and the website, to analyse the customer journey and improve our services and products.
When you navigate of our company website and its contents, Trivec is allowed to collect data through the use of commonly accepted data-gathering tools, such as cookies and web beacons (“Website Navigation Information”). These web beacons collect your used browser, language of the browser, your IP-address, and the actions you perform on the company website (such as which pages are visited, and which links are used).
We use the data we collect to provide the services you request. Our services include the display and sending of (personalised) newsletters, messages and advertising and/or customised offers. In addition, the information is also used for necessary business purposes such as sending (your requested) personalised quotes, order confirmations, invoices and technical specifications. We use your data to inform you about other products or services offered by Trivec. Trivec does not collect or use information for purposes other than those described in this privacy policy unless we have obtained your prior consent to do so. Trivec processes your personal information based on the following legal grounds:
• Permission;
• Execution of the agreement;
• Lawfully required, such as with invoices.
The information is not shared with third parties, merely stored on their servers. In several cases the information can be shared internally. Our employees are obligated to manage this information confidentially and respectfully.
This privacy and cookie policy is aligned with the usage of our website and the possibilities of this website. Changes to the website can result in changes to this privacy and cookie policy. We therefore advise you to check this declaration regularly for any changes.
At the bottom of every newsletter, you will find the option to change your information or to unsubscribe.
If you wish to modify your data or have yourself removed from our files, please contact us. See contact details below.
Most browsers are set-up in a fashion to accept cookies by default. You can change the settings to refuse all cookies or to change which cookies are sent. It may occur that some features and services on our, and other, websites will not function properly if cookies are disabled within your browser.
Trivec uses Google Analytics to analyse how visitors land on our website. We do not receive IP-addresses or other personal information when using this service. If you contact us, we will process the name and e-mail address and other publicly available information to fill out the contact form as stated under processed information. We also perform this step when you subscribe to our newsletters. For corporate customers and contacts, we check the Chamber of Commerce number. A VAT-number is also processed if required.
The collected information is only used to contact you, to answer questions or to send documents that are required for our services. You will only receive the newsletter if you have explicitly signed up for it. When you unsubscribe from the newsletter, the data will be deleted from our database.
Personal information is not made public or given to third parties. The information will only be given to an external organisation if this is strictly necessary due to a reorganisation of Trivec, whatever form this may take.
You have the right to ask to access, correct or delete your personal information. We do not process information based on cookies. We also do not have any influence of the use of cookies through social media channels. The information we have via Google Analytics are not traceable to an individual person. If you do have questions about this or wish to access, correct, or delete your personal information, please feel free to send us an e-mail at info@trivec.eu.
IIn the case you are opposed to how we process your personal data, and we are not able to find a common solution, you may send a complaint to the Autoriteit Persoonsgegevens (authority personal information). This can be sent to:
Autoriteit Persoonsgegevens
Postbus 93374
2509 AJ DEN HAAG (The Netherlands)
Your information is stored as long as it is necessary for the purpose as mentioned previously. After a request for deletion Trivec has 30 days to delete your information. After deletion you will be notified within one day of the deleted information. In complex situations we maintain a period of 60 days. In such cases you will be informed within the 30 days of the delay.
Trivec
Solcamastraat 25
9262 ND SUMAR (The Netherlands)
Chamber of Commerce number 9041675
Email: info@trivec.eu
Tel.: +31 (0)512 510035
This privacy and cookie policy has been updated on the February 4, 2025.
The use of this website (www.trivec.eu) is subject to the following terms and conditions of use. By using this website, you are deemed to have read and accepted the terms of use.
Trivec aims to provide accurate, up-to-date and complete information on this website at all times. This information is intended for general information purposes only. Although this information has been compiled with the greatest possible care, Trivec accepts no liability for any inaccuracies or omissions in the information provided.
No rights can be derived from the information and Trivec reserves the right to change the content of the website at any time without prior notice. Trivec accepts no liability for any damage resulting from the use of the information or the website, nor for any malfunction of the website.
Based on the sending and receiving of information via the website, or the forms within the website, or via e-mail does not mean that a contractual relationship is created between Trivec and the user of the website.
The legal information on the website is of a general nature and cannot be considered a substitute for legal advice.
Trivec does its utmost to achieve good and secure e-mail traffic. However, Trivec does not guarantee that e-mails sent to Trivec are always received or processed (on time), because timely receipt of e-mails is partly dependent on the performance of third parties and therefore cannot be guaranteed.
Also, the security of e-mail traffic cannot be fully guaranteed due to the associated security risks. By corresponding with Trivec by e-mail without encryption or password protection, you accept this risk.
This website may contain hyperlinks to third-party websites. Trivec has no control over third-party websites and is not responsible for their availability or content and accepts no liability for damages resulting from the use of those websites.
All content on this website, such as texts, images, logos and other materials, is owned by Trivec or is used with permission of the rightful owners. It is not permitted to copy, distribute or use this content in any other way without the prior written consent of Trivec.
This disclaimer was created by Trivec B.V., Solcamastraat 25 in Sumar (Chamber of Commerce number 9041675) in February 2025 and may change in the future. If you have any questions, please contact us via E-mail: info@trivec.eu or via telephone number +31 (0)512 510035.
Note: This disclaimer is translated from the original Dutch version.